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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jennifer Cecilio

September 17, 2023

5  out of  5 rating by Jennifer Cecilio
"Love it Lisa always attend me great"

Robert Carroll

September 5, 2023

5  out of  5 rating by Robert Carroll
"Awesome service, very happy with Bonnie and her team"

Robert Gabrielsen

August 31, 2023

5  out of  5 rating by Robert Gabrielsen
"I had spent 40 years with the same insurance company but when their rates got out of sight I went to Bonnie Burns. Pam was amazing, explaining everything, answering questions patient, helpful and caring. You really feel like with Pam you have someone in your corner. So refreshing to meet someone who really cares."

Chuck Kuhn

July 27, 2023

5  out of  5 rating by Chuck Kuhn
"I have been a customer of State Farm insurance with agent Bonnie Burns for many years car renters and roadside assistance. Very nice ladies and always efficient..With all the crazy insurance scams on the internet these days..Just stick with your hometown agency will be your cheapest and best"

Ralph Lazaro

July 24, 2023

5  out of  5 rating by Ralph Lazaro
"Bonnie is Great I've had my insurance with her office since before it was her office but that aside their support is wonderful"

Jeff House

July 12, 2023

5  out of  5 rating by Jeff House
"Bonnie Burns Agency and specifically Lisa Nuckolls was so very helpful with our needs for my mother-in-law's renter and auto insurance. She moved to NC from KS a few years ago and had always been with State Farm. The assistance she received here in NC was professional, thorough, and first class. Highly recommend!"

Jonathan Lower

May 23, 2023

5  out of  5 rating by Jonathan Lower
"Rebecca is an amazing agent! She’s on top of everything from start to finish. I have been with Bonnie since 2019 and absolutely love this office. I most definitely recommend them for any of your insurance needs."

Avery Stevenson

May 21, 2023

3  out of  5 rating by Avery Stevenson
"The gal was really nice and gave lots of options but at the end of the day it’s still State Farm. Not a good company to begin with not the agents fault. Got great coverage elsewhere. Full coverage with someone else was $20 more than what liability was with State Farm."

Edward Haddad

May 5, 2023

5  out of  5 rating by Edward Haddad
"Any time I email them to request a document, they get back to me super fast. There are a great bunch of folks working out of this office; highly recommended."

A Bare (BareClawz)

May 2, 2023

5  out of  5 rating by A Bare (BareClawz)
"Everyone here is amazing, helpful, and had been so kind! I would recommend State Farm to anyone and this branch is the place to go!"

Mario Farneti

April 20, 2023

5  out of  5 rating by Mario Farneti
"Rebecca was awesome she helped me get the right amount of insurance I needed and answered any questions I had"

robert moyer

March 27, 2023

5  out of  5 rating by robert moyer
"Easy, direct process to add an rv to policy..."

Michelle Creavalle

March 19, 2023

5  out of  5 rating by Michelle Creavalle
"The staff here is superb"

Jose Cruz Rodriguez

March 14, 2023

5  out of  5 rating by Jose Cruz Rodriguez
"(Translated by Google) Excellent service and very good treatment (Original) Excelente servicio y muy buen trato"

Mandy Whilden

March 3, 2023

5  out of  5 rating by Mandy Whilden
"I've been a customer here for years. Always have great service and friendly staff."

Rochelle Richardson

March 3, 2023

5  out of  5 rating by Rochelle Richardson
"I love this insurance agency! The staff is always nice and very professional!"

Mikayla Guider

March 1, 2023

5  out of  5 rating by Mikayla Guider
"Rebecca was extremely thorough and helpful. She answered all my questions and even explained things I didn't understand. She got me a great rate with better coverage compared to what my other insurance rate was. I'm happy to be switching to State Farm after being deceived by the provider I was loyal to since 2017. I'm so thankful for the direct contact with the same person instead of having to call an 800 number and speak to many different people. I feel like I will be in good hands, so happy you were recommended to me!"

Summer Vences

March 1, 2023

5  out of  5 rating by Summer Vences
"Rebecca and Bonnie are great! They have been so helpful with all my questions concerning auto, renters and life insurance!! Great place if you’re looking for better service!"

Ronald Mayberry

February 28, 2023

5  out of  5 rating by Ronald Mayberry
"This insurance company has always done right by my family and I. When my accident occurred, they went above and beyond to make sure I was put in a rental car while things were being sorted out with my vehicle. They have grade A service and I highly recommend them to anyone!"

Mrs O

February 20, 2023

1  out of  5 rating by Mrs O
"I loved having insurance with State Farm through Ms. Burns office. However, that is until they dropped me due to accidents that were NOT my fault. I was even hit by a drunk driver in 2020 and that contributed to my “accident record” and was dropped. I was a loyal customer who made on-time payments every month. Do better, State Farm! Shame on you!"

Karine Spagnoletti

February 7, 2023

5  out of  5 rating by Karine Spagnoletti
"Bonnie Burns and team goes above and beyond to help and support their customers. Bonnie’s response time is extremely fast, even on weekends! I would not recommend anyone else for insurance needs in the Clayton/NC area. Her knowledge, expertise, and professionalism is unmatched and she takes the time to develop a relationship to address her clients’ needs in the best possible way. Highly recommended."

Olivasmargarita72 Garcia7211

February 6, 2023

5  out of  5 rating by Olivasmargarita72 Garcia7211
"(Translated by Google) Happy how they take care of me (Original) Feliz como meatienden"

Elli Catt

February 3, 2023

5  out of  5 rating by Elli Catt
"Ms. Bonnie and her team are amazing! They take time to listen and are genuine! They even answer emails after hours. Best insurance team I have ever worked with by far!!!!"

Gera Grabovich

December 9, 2022

5  out of  5 rating by Gera Grabovich
"I highly recommend Bonnie Burns Agency. I have worked closely with Rebecca and she has been more than helpful. I recently moved to the area and reached out first for a home insurance quote. They were able to beat all my other estimates while providing more coverage than the other providers. She then walked me through the process of switching my license and vehicles over to North Carolina. Rebecca answered questions that were not related to insurance and helped guide my family to find childcare. Rebecca was able to transfer all my policies over to their agency and clean up some issues I had with other State Farm Agencies in other states. Thank you Rebecca and Bonnie Burns State Farm."

Shania Mason

December 9, 2022

5  out of  5 rating by Shania Mason
"I love working with Rebecca Molina!! She is so sweet and helpful, and she's an attentive agent as well- always quick to respond and proactive with information. Thanks Rebecca!"