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State Farm® Insurance Agent Bonnie Burns

4.9 out of 5 average rating (120 reviews)

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What our customers say about us...

Jonathan Lower

May 23, 2023

5  out of  5 rating by Jonathan Lower
"Rebecca is an amazing agent! She’s on top of everything from start to finish. I have been with Bonnie since 2019 and absolutely love this office. I most definitely recommend them for any of your insurance needs."

Avery Stevenson

May 21, 2023

3  out of  5 rating by Avery Stevenson
"The gal was really nice and gave lots of options but at the end of the day it’s still State Farm. Not a good company to begin with not the agents fault. Got great coverage elsewhere. Full coverage with someone else was $20 more than what liability was with State Farm."

Edward Haddad

May 5, 2023

5  out of  5 rating by Edward Haddad
"Any time I email them to request a document, they get back to me super fast. There are a great bunch of folks working out of this office; highly recommended."

A Bare (BareClawz)

May 2, 2023

5  out of  5 rating by A Bare (BareClawz)
"Everyone here is amazing, helpful, and had been so kind! I would recommend State Farm to anyone and this branch is the place to go!"

Mario Farneti

April 20, 2023

5  out of  5 rating by Mario Farneti
"Rebecca was awesome she helped me get the right amount of insurance I needed and answered any questions I had"

robert moyer

March 27, 2023

5  out of  5 rating by robert moyer
"Easy, direct process to add an rv to policy..."

Michelle Creavalle

March 19, 2023

5  out of  5 rating by Michelle Creavalle
"The staff here is superb"

Jose Cruz Rodriguez

March 14, 2023

5  out of  5 rating by Jose Cruz Rodriguez
"(Translated by Google) Excellent service and very good treatment (Original) Excelente servicio y muy buen trato"

Mandy Whilden

March 3, 2023

5  out of  5 rating by Mandy Whilden
"I've been a customer here for years. Always have great service and friendly staff."

Rochelle Richardson

March 3, 2023

5  out of  5 rating by Rochelle Richardson
"I love this insurance agency! The staff is always nice and very professional!"

Mikayla Guider

March 1, 2023

5  out of  5 rating by Mikayla Guider
"Rebecca was extremely thorough and helpful. She answered all my questions and even explained things I didn't understand. She got me a great rate with better coverage compared to what my other insurance rate was. I'm happy to be switching to State Farm after being deceived by the provider I was loyal to since 2017. I'm so thankful for the direct contact with the same person instead of having to call an 800 number and speak to many different people. I feel like I will be in good hands, so happy you were recommended to me!"

Summer Davis

March 1, 2023

5  out of  5 rating by Summer Davis
"Rebecca and Bonnie are great! They have been so helpful with all my questions concerning auto, renters and life insurance!! Great place if you’re looking for better service!"

Ronald Mayberry

February 28, 2023

5  out of  5 rating by Ronald Mayberry
"This insurance company has always done right by my family and I. When my accident occurred, they went above and beyond to make sure I was put in a rental car while things were being sorted out with my vehicle. They have grade A service and I highly recommend them to anyone!"

Liz Welsh

February 20, 2023

1  out of  5 rating by Liz Welsh
"I loved having insurance with State Farm through Ms. Burns office. However, that is until they dropped me due to accidents that were NOT my fault. I was even hit by a drunk driver in 2020 and that contributed to my “accident record” and was dropped. I was a loyal customer who made on-time payments every month. Do better, State Farm! Shame on you!"

Ralph Lazaro

February 9, 2023

5  out of  5 rating by Ralph Lazaro
"Bonnie's the Great I've had my insurance with her office since before it was her office but that aside their support is wonderful"

Karine Spagnoletti

February 7, 2023

5  out of  5 rating by Karine Spagnoletti
"Bonnie Burns and team goes above and beyond to help and support their customers. Bonnie’s response time is extremely fast, even on weekends! I would not recommend anyone else for insurance needs in the Clayton/NC area. Her knowledge, expertise, and professionalism is unmatched and she takes the time to develop a relationship to address her clients’ needs in the best possible way. Highly recommended."

Olivasmargarita72 Garcia7211

February 6, 2023

5  out of  5 rating by Olivasmargarita72 Garcia7211
"(Translated by Google) Happy how they treat me (Original) Feliz como meatienden"

Elli Catt

February 3, 2023

5  out of  5 rating by Elli Catt
"Ms. Bonnie and her team are amazing! They take time to listen and are genuine! They even answer emails after hours. Best insurance team I have ever worked with by far!!!!"

Gera Grabovich

December 9, 2022

5  out of  5 rating by Gera Grabovich
"I highly recommend Bonnie Burns Agency. I have worked closely with Rebecca and she has been more than helpful. I recently moved to the area and reached out first for a home insurance quote. They were able to beat all my other estimates while providing more coverage than the other providers. She then walked me through the process of switching my license and vehicles over to North Carolina. Rebecca answered questions that were not related to insurance and helped guide my family to find childcare. Rebecca was able to transfer all my policies over to their agency and clean up some issues I had with other State Farm Agencies in other states. Thank you Rebecca and Bonnie Burns State Farm."

Shania Mason

December 9, 2022

5  out of  5 rating by Shania Mason
"I love working with Rebecca Molina!! She is so sweet and helpful, and she's an attentive agent as well- always quick to respond and proactive with information. Thanks Rebecca!"

Michelle Rosati

December 5, 2022

5  out of  5 rating by Michelle Rosati
"We had a wonderful experience with Rebecca. She was tasked with both a personal and commercial policy for us, and she took the time to make sure we had the proper amount of insurance for both. Rebecca was so pleasant to work with, I highly recommend Bonnie Burns State Farm. Thank you for welcoming us into the State Farm family."

Nina Brown-Lane

November 28, 2022

4  out of  5 rating by Nina Brown-Lane
"Since moving here a few months ago, I called 2 or 3 State Farm offices in my new town and Bonnie Burns was the ONLY office that answered my call and gave me the information I needed to change my existing policy from one state to another seamlessly. A few times, I needed to have changes made, declaration pages faxed, and other issues handled and Rebecca has always been there to help."

Stuart Denham

November 22, 2022

5  out of  5 rating by Stuart Denham
"We moved to North Carolina in June and needed a new State Farm Agent to handle our existing policies. We are so glad we chose Bonnie Burns to handle our insurance. The level of service we have received is outstanding and her team is always quick to address our insurance needs and follows up to make sure everything is correct. Thank you Bonnie Burns for setting the example of what service is!"

Maxine Bell

November 18, 2022

5  out of  5 rating by Maxine Bell
"I have been with State Farm for years not only have my auto insurance I have life and rental they are always right on it when you need them and when you call the office everyone is always pleasant and helpful, when looking for a good place for auto plus what ever your needs maybe give them a call great job Bonnie Burns and office staff Clayton NC keep up the good work."

Mikaila Jegtvig

November 7, 2022

5  out of  5 rating by Mikaila Jegtvig
"Love the staff at this agency! They are extremely helpful & the communication has been wonderful. We just moved here from CO & are very happy we went with them."