State Farm® Insurance Agent Bonnie Burns

"I've only been with Bonnie Burns State Farm Agency for less than 2 years, but my experience with Bonnie and her staff has been great so far. They do go the extra mile to make sure your experience with them is good, although the rates have gone up significantly, when I called to express my concern about the possibility of not being able to afford my increased monthly payments, Ms. Knucolls, the agent I spoke to when I called, suggested a change to my policy that would decrease my payment until the rates came down again for me. I really appreciated the extra help I received."

"Pam Froehlich Pam Froehlich Pam Froehlich, who is a Sales Rep., for Bonnie Burns - State Farm Insurance Agency located in Clayton, NC. Many of you know the World of Insurance, it is a business, and many are out there! I bundled my Home & Auto with Miss Pam Froehlich because of her personality & character oozing through my mobile device. That was a winner! She is knowledgeable, detailed, and transparent with a warm touch of Southern Charm. It had a personal feeling in the Massive Industry of Insurance. I never once considered State Farm, but after finding Pam Froehlich, I’m a client ! Much gratitude Pam."

"I’ve worked with Bonnie Burns Insurance Agency going on to a year now. The experience has been very positive. Ms. Lisa, you’ve been a great support for me and my family when it comes to insurances. Also, you’re always prompt in professionally responding to our questions and concerns and taking care of any urgent matters. We are extremely satisfied with our overall experience. I recommend this agency to anyone who needs attentive and dedicated insurance professionals!"

"We have been with Bonnie Burns State Farm for about 7 years. She is the best and hires great staff. Another cheaper company tried to get me to go with them, but after talking to her first she explained how their claims work and how they pay out and it was so much better than what they had to offer and you have to be careful that the claims are better than the price you pay. Although, you really can't beat State Farm rates."

"Bonnie is incredibly responsive. She has been consultative when we have questions and just an overall terrific agent. I’ve recommended her to friends and family members as I trust she will take care of those relationships as carefully as she has taken care of our family."

"Pam was absolutely wonderful! She explained everything thoroughly and gave me suggestions on next steps/discounts. It took no time for me to get covered, and she was so pleasant during our call. I would certainly recommend them for all of your insurance coverage needs."

"bonnie burns and the ladies in her office have been nothing but kind and awesome to me for at least seven years. Anytime I’ve needed something like roadside assistance or just a general question, they have been there to answer anything I have or if it’s late, they will contact you the very next day to make sure everything‘s OK and to make sure that you’re good to go. I have recommended them to numerous drivers at my job and hopefully to anyone here as well 😎"

"We love Bonnie Burns State Farm!! We have been with her for gosh almost 15 years as a family and my husband prior. Very knowledgeable and fair pricing. Bonnie has a very generous heart and her remaining staff is very friendly and quick to respond. Thank you for being apart of the Clayton Community!!"

"I have been with Bonnie Burns State Farm in Clayton for years. The staff is always helpful and friendly. I have several types of policies with them, and on Mothers Day I lost one of my diamond earrings. The claim was handled quickly and by the next day, I had access to the funds to replace the earring."

"I have been using State Farm with Bonnie Burns office for 6 years now and they have been great. Everyone in the office is very friendly and respond quickly to any questions I have about my policies. Pam has been great with assisting me in getting quotes for Homeowner's Insurance as well as sending over the information that is needed for the process. Thank you to everyone in the office for making things easy and very understandable."

"Pam at State Farm was great to work with! She explained everything every step of the way. She was able to save me quite a bit of money switching my auto AND house insurance from my previous insurance plan. The process was easy and was done over the phone. Thank you Pam!"

"I’ve moved many times for my career and I had given up on ever finding a good insurance agent after the last few moves. All of them seemed the same, they would quote the price and then you’d never get service again. All that changed when I found Bonnie Burns and staff, they are great. Lisa and the others are on top of their game and always very responsive on every issue. I would highly recommend them for all your insurance needs."

"WOW! Just WOW! Y'all, I have over a decade of boots on the ground experience with disaster relief. So, I'm pretty familiar with a variety of insurance underwriters, brokers, and agents across the country. I tried out Bonnie Burns' agency over the last couple of years with a policy or two. The quality, service, and care I received from this agency compelled me to transfer ALL of my NC policies to Bonnie Burns and her team. Huge shout out to Pam and Edith for their exemplary attention to detail and for taking the time to ensure all my needs and concerns were met. Massive shout out to Bonnie who knows how to staff, train, and lead an awesome team! I know I am in the best possible hands and should any peril reach my doorstep they will be there to help me through. Facts: Only one thing in life is certain - life will happen, and when it does it matters who is in your recovery corner. In my humble opinion, consider giving them a call and see for yourself what old school, classic, customer focused commitment feels like (for me - a breath of fresh air). Wishing you all the best."